Refunds, Compensation & Travel Claims Portal

If your flight was cancelled, delayed, or your checked baggage was mishandled, submit your reservation details below for prompt statutory compensation, cash refund, or out-of-pocket expense reimbursement under federal airline rules.

Claims & Compensation Desk

Hartsfield-Jackson (ATL) · Atlanta, GA

Official Disruption & Refund Clearance

1 Passenger Details

2 Claim Incident

3 Itemized Expenses

4 Declaration & Submit

Delta Air Lines Passenger Service Intake Desk: [email protected]

Step 1: Passenger & Ticket Information

Please enter your details exactly as shown on your Delta electronic ticket receipt.

Full Passenger Name *

Email Address *

Mobile Phone *

Confirmation # (PNR / Record Locator) *

Flight Number *

DL

Origin Airport *

Destination Airport *

Travel Date *

SkyMiles® Number (Optional)

Claimant Name
Booking Reference / PNR
Dispute Claim Amount
Governing Regulation	US DOT 14 CFR Part 260 & Montreal Convention (International) / 14 CFR Part 254
Designated Claims Desk	[email protected]

Refunds, Compensation & Travel Claims Portal

Step 1: Passenger & Ticket Information

Step 2: Incident Details

Delayed / Missing Baggage

Damaged Baggage

Severe Flight Delay

Flight Cancellation

Baggage Service Center File Reference

Step 3: Documented Expenses

Step 4: Passenger Declaration & Submission

Statutory Dispute Dossier Receipt